Diagnose before quoting
Nothing is replaced on a guess. If the cause is not clear yet, we say so instead of selling you a part that might help.
About the company
Geekwa Pty Ltd is an Australian proprietary company registered in Western Australia, working out of Perth's northern suburbs in the 6065 postcode.
The short version
Most IT problems that reach us have been patched over at least once already. A laptop that was “fixed” by reinstalling Windows, Wi-Fi that was “fixed” by buying a second router, a backup that was “fixed” by turning something on and never checking it again.
Geekwa exists because that approach costs small operators more than the original fault would have. We diagnose properly, explain what we found in language you can repeat to someone else, and quote the real work before touching anything.
The name is a plain one: geeks in WA. It describes the job accurately enough.
Registration record
How we work
These are the working habits that decide whether an IT job goes well or turns into a second job three weeks later.
Nothing is replaced on a guess. If the cause is not clear yet, we say so instead of selling you a part that might help.
Scope, price and the change made all go to you in writing, so the next person who touches the system is not starting blind.
Before any repair that risks a drive, we deal with the data. Hardware is replaceable; your client records and photos are not.
A machine that boots once on the bench is not repaired. We run it the way you run it before calling the job finished.
Where we work
We are based in the 6065 postcode around Wanneroo, and most of our work is within the northern suburbs — close enough that attending in person is normally quicker than talking someone through it remotely.
Typical clients are trades and services businesses running a small office, sole operators working from home, clinics and retailers with a handful of machines and a point-of-sale system, and households that want the same job done properly rather than twice.
Coverage
On the record
Geekwa Pty Ltd trades under its own registered details, which you are welcome to verify on the public Australian register.
Describe the setup and the problem. If it is not work we should be doing, we will tell you that too.