Services
Everything below is work Geekwa Pty Ltd carries out directly for businesses and households across Perth's northern suburbs.
Desktops, laptops and all-in-ones that will not start, shut down under load, or have taken physical damage. We identify the failed component rather than reinstalling and hoping.
Ongoing care for offices with a handful of machines and nobody whose job is looking after them. We keep the fleet current and stay the single point of contact when something stops.
Double-brick walls and steel-framed extensions defeat a single router, which is why so many Perth premises have a dead corner. We measure the coverage before recommending hardware.
Recovering files from drives that are failing or already dead, then putting in a backup that gets restore-tested instead of merely being switched on and forgotten.
The unglamorous controls that stop most small business incidents: multi-factor authentication, current patches, real backups and staff who can spot a fake invoice email.
Getting a new machine into service with everything from the old one intact, and making sure the old one leaves the building without your data still on it.
Two ways to engage us
Most people meet us through a single broken thing. That job is quoted on its own, done, and closed — there is no requirement to sign up for anything afterwards.
Businesses that depend on their systems usually move to a standing arrangement instead, where patching, backups and account changes are handled continuously and you have one address to email when something breaks.
Scope boundaries
Before you email
None of this is required, but a fault described precisely is a fault we can usually scope without a second round of questions.
The behaviour itself: no power, a specific error message, drops out at a certain time of day, slow only in one application.
And what changed around then — a storm, an update, a new device on the network, a move to a different room.
Whether there is data on the machine you cannot afford to lose. That single fact changes the order we do everything in.
Email a description of the problem to [email protected] and we will reply with the diagnosis path and a price.